Job Description

1 st Shift: (Mon - Fri)

Pay rate: $ 20/hr.

Type & Duration: Contract | 12 months

If you're interested, kindly reply with your updated resume , and let me know the best time to reach you.

Job Description:

• Answer 50 70 Inbound calls per day
• Make 60 80 Outbound calls per day
• Ability to display professionalism and courtesy. This includes but is not limited to: providing accurate information, using the proper client scripting, voice tone, inflection, expressing empathy, and displaying a willingness to assist.
• Accurately identify and escalate AE/PQC to the client within 1 business day

Qualifications:

• High School graduate (some college preferred)
• 3-5 years of customer service experience within an inbound call center environment
• Above-average computer skills

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